Shipping & Delivery Policy

Processing Time
Orders are processed within [1–3] business days. You'll get a confirmation email when your order is placed, and tracking details once it's shipped.

Payment
All orders are prepaid only — we don't offer Cash on Delivery (COD). Payments are processed securely via Razorpay.

Delivery Timelines

• Metro cities: [3–5] business days
• Other cities: [5–7] business days
• Remote areas: [7–10] business days

Timelines are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Charges

• Free shipping above ₹999
• Flat fee of ₹99 below that

Address Errors
Please ensure your shipping address is correct at checkout.

Toteva isn't responsible for delays due to incorrect details — email us right away at [toteva.in@gmail.com] if you spot an error.

Questions?
Reach us at [toteva.in@gmail.com] or [@toteva.in] on Instagram.